Contact us

Contact us

Office of the WA State Training Board

Optima Building B
Level 2
16 Parkland Road
Osborne Park WA 6017

Postal address

Att: Office of the WA State Training Board
Locked Bag 16
Osborne Park DC 6916
Hours of operation: Monday to Friday, 8:00 am to 5:00 pm

Enquiries, compliments and complaints

The State Training Board welcomes your enquiries, and we want to hear what you have to say. Your feedback helps us understand more about what’s important to our clients and stakeholders, and your complaints let us know where there’s something we need to improve.


Please use our online enquiry form and we will make sure your enquiry is handled as quickly as possible.

Feedback and compliments

We appreciate knowing when our clients and stakeholders are happy, and like to recognise and acknowledge a job well done. We will be sure to forward your compliment on to the right area. We also appreciate your feedback for improvement.

Please use our online feedback form.


We believe in continuous improvement, and we aim to deliver services that benefit the Western Australian community. We invite you to let us know if there’s a situation or an issue that you’re not happy about, or if you feel we need to improve our service in some way.

In accordance with our Complaints management policy; we will respond via the contact details you provide with a formal acknowledgement of your complaint within two business days, and an update or resolution within ten business days.

Please read our privacy guidelines for information on how information you provide is managed.

If you would prefer to contact us in writing or over the phone, please refer to our Contact us information for postal address and telephone number details.

Page last updated June 27, 2017