SkillsIQ, on behalf of the Australian Industry and Skills Committee (AISC), has embarked upon a cross-sector project to identify the common skills needs of industries in relation to consumer engagement through online and social media toinform the update and/or development of future Training Package Products and ensure skills training is in line with workforce needs.

The findings of the project's research and consultation phases are available in the Final Case for Change: Consumer Engagement via Online & Social Media (Cross-Sector Project). It provides:

• An overview of the consultation findings, including skills needs for conducting online and social media engagement
• Proposed changes for modernising Training Package Products in the context of online and social media engagement skills.

To access the Final Case for Change, please CLICK HERE.

A briefing paper summarising the key findings of the consultation and the recommendations being put forward is also available. To access it, please CLICK HERE